Return and Cancellation Policy
Return Policy
Return Policy
Products can be returned within 7 days from the date of delivery.
Payment Refunds are applicable only for damaged products or delivery of incorrect size.
In other cases, replacement is available.
Returns and Replacements are free if wrong products, wrong sizes, or damaged products are received.
Exchange is allowed with the same or different products.
Return Intimation
Contact customer support within 7 days from the date of delivery.
Guidelines for a valid return
Guidelines for a valid return
Product & Accessories should be in original condition.
Tags should be retained and returned.
Jewellery cannot be returned and exchanged.
Cancellation Policy
Cancellation Policy
Cancel your online order before the product has been shipped.
Your entire order amount will be refunded.
Contact customer support to cancel an order.
Refund Policy
Refund Policy
Refund will be initiated within 3-5 business days of receiving the request.
Refund will be credited back to the same account used for payment.
For Cash On Delivery (COD) orders, refund will be done through NEFT.
Refund is estimated to be credited between 4-8 days after initiating the refund.
For inquiries, feel free to contact us at customercare@ivikta.com